Out of oil
Emergency heating oil delivery
Call it in as an emergency and you go to the front of the queue. Here is exactly how we handle it, and what makes same day more likely.
Do this first
Call 973-375-0770 and say the words "emergency delivery". That is what puts you on the priority list rather than the normal route.
Ordering online works too, but if you are already out, the phone is faster and we can tell you what the day actually looks like.
What makes same day more likely
Some of this is weather and routing, which nobody controls. The rest is genuinely in your hands.
Straight answers
Why we cannot promise a time
Emergency deliveries are scheduled ASAP and prioritized, but same day depends on three things we find out as the day goes: the weather, the driving, and how much oil is still on the truck.
We never know in advance how much a given tank will take. One customer taking 250 gallons instead of the 100 they expected changes what is left for everyone after them.
Storms make this worse, and then better. People order in a panic when they do not need it and cannot take what they ordered, which frees up oil on the truck. That is often where the extra same-day slots come from.
About the emergency charge
An emergency run can mean rerouting a truck, overtime, or loading at a local depot instead of our own yard. Those cost us real money, so an emergency delivery may carry an extra charge.
Many companies charge for this every single time. Ariba only charges it when it is actually needed to make the delivery happen.
The live price panel below shows any emergency surcharge for your town before you order.
Today's price, and any emergency charge
Check your ZIP and you will see the per-gallon rate for your town plus the same-day and next-day surcharges, if there are any. No surprises at the door.
Order online and this price is held for today and tomorrow. If you are already out of oil, call instead. It is faster and we can tell you what today actually looks like.
Rather talk to someone? Call 973-375-0770 and tell us the most you want to spend.
Cold house? Let's fix that today.
Call it in as an emergency and we will get you as close to today as the day allows.